Chandlers Ford Computer Care

Help With All Aspects Of Computer Care,

Providing A Fast And Reliable Service At A Time To Suit You During The Day, Evenings And Weekends*

Laptop Screens Replaced, Please Ask For Details

Problem Solving,Hardware, Memory, Peripheral, Software Installation & Upgrades

Antivirus & Firewall Installation

Virus, Spyware, Mailware Etc Removal

Broadband Installation

Wireless & Wirednetworking Installation

Hard Drives Securely Wiped

Data Backups & Recovery

*weekend appointments are limited due to demand

Bogus Computer Repair Calls

A few people have received telephone calls from a supposed company claiming to be accredited to Microsoft. They basically call you up and tell you they are from Microsoft and that they have noticed your computer is running slow. They then start to give you a whole run down of things they think may be happening to your computer (things like: you have a slow Internet connection, your computer is running slower than normal, your computer is sending private information over the Internet, you have a virus etc). They tell you they have detected these things happening and that they are calling to fix the problem for you FOC.

Some people I have spoken to unfortunately have believed what these guys are telling them and have not questioned their authenticity. As a result they were then told to download a small program which gave the so called technicians control of their computers and then most found within a very short period of time their computer had been hacked into and details had been stolen, viruses had been activated and some were even locked out of their own systems.

If anyone calls you up and tells you they have found something wrong with your computer, or that they have detected a virus on it, they are lying to you. No-one can diagnose or monitor faults from a remote location (or over the Internet) unless you personally have installed programs onto your system to allow them to do so. At times a qualified technician may offer you remote assistance (which would require you to download and install a small program onto your system – but this would only be at your request.) Please make your friends aware of this scam as many people in our community have already been hit by this and similar things.

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